Contact Us
Mitgard Store will reply all your questions in 24-48hrs Monday-Friday 8am to 6pm, Saturday 9am to 1pm
If you have any question about a purchased order, please specify your name and order number which can be found in the order confirmation email. If you have any other questions, feel free to contact us.
The store is open: Monday - Sunday. 24/7
Email us: support@mitgard.com
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Customer Reviews
The body pillow looks better than expected in person compared to the pictures sent. The artist and staff were very patient with me and I with them. I thank them for there patience. Will definitely buy again in the future. There were two different tracking numbers from FedEx. Since I have the app I tracked both didn't know if the other one was a mistake or a glitch. I got my pillow case in good condition.
I commissioned the Satsuki Kiryuin cover and I've loved my order ever since. The commission process was transparent and responsive to my desired changes. The shipping was on time and track-able, and the artwork came out fantastic! The quality of the two-way tricot case has held up and is so comfortable I can't sleep without out it anymore. Mitgaurd earned themselves a lifetime customer with their amazing products!
If your Waifu is not on the website and you want to live out your fantasy this is it. My commission was made with the exact details I gave them. I commissioned the chronoa body Pillow and she looks amazing. Being a fan of a not so popular character left me very few options online. So I knew had to have someone make her and she looks just as sexy as I wanted her to look. If you want your favorite female character on a Pillow and Look as Sexy as Possible this is the place I highly recommend it.
I love this 2 way tarcoit pillowcase (50cm by 150cm)it is so stoft I don't want to get out of bed sometimes. The artwork turned out better than I expected. I just sent over the cover of the fan made manga and the official figures I had of the characters I wanted lelouch and suzaku from code gease. Told the artist what I wanted and he or she took it from there.
The artist kept me in the loop and let me put all the input I wanted into the artwork. In the end I was very pleased with the final product.
The only suggestion I would make would maybe be a little meet the artist in the end of the email. I would thank the artist directly but I don't know their real first name and I am not sure if the person who handled cummaction with me was the artist or just a customer service representative acting as a liaison.
Art was great, the case itself was great, the person it was for absolutely loves it & uses it whenever possible.
