All of our products are made to order, so they have a production time + shipping time.
TIME PRODUCCION:
All of our products are made for each purchase, These take us some days for be printed, sew up, packed it. For that here give you the time that take us:
- Dakimakuras, inner pillows, straps, plushies, cover sheets and square pillows production time: 5-15 business days after your payment.
- Mugs, posters and playmats: Not avaliable
If we get any dificult or problem with your purchase, we will mail you for update your product time.
SHIPPING METHODS:
After the time production, you will get notified when your order be sent to the postal service with your tracking number.
- USPS: 10- 20 businnes days. Only USA available and for cover pillows orders.
- E-packet: 15-30 business days, Worldwide addresses.
- Expedited shipping: 5-15 business days. It can be DHL (cover pillows), EMS (Inner pillows) or ETK if your country dont have available the before ones.
- SAL: 30-60 business days (Inner pillows).
All the ordes have TRACKING NUMBER for you can trace your package.
We recommend expedited shipping since the saturation of the postal service with e-packet may cause your products to take much longer than expected.
If the postal service will not find the user, the item will arrive to the postal service place near to your home for few days until be returned to the warehouse again..
We currently deliver to Worlwide addresses, and cannot ship to APO/FPO/DPO addresses. If you have any further questions regarding your shipment contact@mitgard.com" target="_blank" title="Click here" rel="noopener noreferrer">click here to contact us.