SUBTOTAL
Dakimakura covers and internal dakimakuras are active with the production, but is extended their production time from 3-5 days to 5-10 working days.
The Mousepad, bedroom, mugs, square pillows, playmat, plushies, posters, stickers, straps and towels will not be available until further notice.
The shipping time can be extended for with more days depending on the type of shipment as there is currently a delay in the postal service due to saturation and a small number of planes complying with carrying the packages.
All of our products are made for each purchase, for that these take us some days for be printed, sew up, packed it. For that here give you the time that take us:
- Dakimakuras and inner pillows production: 10-15 business days after your payment.
- Square pillows, plushies, Mugs, straps, posters and playmats: Not avaliable
If we get any dificult or problem with your purchase, we will mail you for update your product time.
- E-packet: 20-30 business days.
- Expedited shipping: 5-15 business days
All the packages have TRACKING NUMBER for you can trace your package.
We recommend expedited shipping since the saturation of the postal service with e-packet may cause your products to take much longer than expected.
If the postal service will not find the user, the item will arrive to the postal service place near to your home for few days until be returned to the warehouse again..
For November-December month purchases, shipments may take many more days due to the saturation of the postal service. So take your precautions about taking more days in advance to purchase a product and arrive near to your wish day.
Tracking for your specific shipment can be found on our website. You can into your account and click the "My Account" link in the top right corner. Click on "Track Orders" to find the order you need to track. Click the "View Details" link for that order to see your tracking information under the shipping address.
If your tracking number dont work with your page account, you can track you package here:
https://tools.usps.com/go/TrackConfirmAction_input
Business days include Monday-Friday, and exclude some holidays for USA and PERU such as Christmas Day, New Year’s Day, President’s Day, Memorial Day, Independence Day, Saint week, and Labor Day.
We currently deliver to Worlwide addresses, and cannot ship to APO/FPO/DPO addresses for expedited shipping. If you have any further questions regarding your shipment click here to contact us.
The returnt or refund are avaliable within 5 laboral days after the item is received if you keep the items in original state.
Note: If you made a purchase with a wrong info and not was shipped, you have 48 hours for you can send us the real info by E-mail and we can update the address shipping before your product be sent to the postal office.
* The partial refund is only refund for the cost product, not the fee shipping.
* Product unclaimed. This happens when the authorized user is not present, so the product is returned to the postal service near your home with a note. The unclaimed package, after a certain time, is returned to the country of origin.
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