Otabek Altin V2 Poster YURI ON ICE!!!
WORLDWIDE SHIPPING
ORIGINAL DESIGNS | ARTIST-SUPPORTED BODY PILLOWS
HIGH DETAIL PRINTING GOOD QUALITY FABRICS
Illustrated by Mitgard-Knight
If you choose the wall scroll banner. This has the print of your favorite character on it and is comfortable to the touch, excellent for your room and handy to hang on any wall in your room.
If you choose for the Adhesive vinyl poster, also have the same character and you can paste it anywhere in your room (so that the adhesive sticks perfectly).
The production of this product will start from August 3th. More news here: HERE .
INFORMATION PRODUCT:
- Sizes avaliable: 19.6" X 59" (50cmx150cm), 19.6" X 63" (50cmx160cm), 23.6" X 70.8" (60cmx180cm).
- Material: For choose Fabric (Soft satin) or Adhesive Vinyl (plastic paper).
- Finish for Fabric poster: You can choose to add the plastic pole with this purchase or only the poster fabric (This is sewed for you can put your plastic pole).
- Finish for Vinyl poster: You can choose to be glossy or Matte. The edge of the vinyl can have a white spacing of 1-1.5mm thickness.
- The watermark and dithering lower will be removed with the final product.
- If you wish the background of the character be only white or the classic bedsheet background, you can add that info at the cart note or send us the info here: contact@mitgard.com
SHIPPING:
- International Shipping available.
- The product will start to be produced after July 27 and take us 3-5 laboral days for be produced before be shiped to your home.
- Once the product is produced, the shipment is made with notification to the available mail/telephone of the customer.
- Shipping time may take time depending on the shipping option you choose. The regular time is 20 working days on average. More details on shipping here.
WALL POSTER SCROLL SAMPLE:
VINYL POSTER SAMPLE:
STEPS FOR PURCHASE:
Note: If you choose the western union payment, you have until 48hrs for you can make the manual payment, or the purchase will be canceled.
TIME PRODUCCION:
All of our products are made for each purchase, These take us some days for be printed, sew up, packed it. For that here give you the time that take us:
- Peach skin and Velvet covers , hugging inner pillow: Made in Perú, 10-20 days.
- 2way tricot covers: Made in China, 15-35 days.
- Plushies, mugs, posters, stickers, straps, playmats, mousepads and set bedroom: Fabric from Perú, 5-15 days.
If we get any dificult or problem with your purchase, we will mail you for update your product time.
SHIPPING METHODS:
After the production, you will get notified when your order be sent to the postal service with tracking number.
SHIPPING FROM CHINA
2way tricot covers and Fluffy inner pillows:
- Economy Shipping: 20-30 days, Worldwide addresses.
- Expedited shipping: 10-20 days. Worldwide addresses.
- Express Shipping: 5-15 days. It can be FEDEX/DHL (cover pillows), EMS (lnner pillows) or ETK if your country dont have available the before ones.
- SAL: 30-60+ days.
SHIPPING FROM PERÚ
Peach skin and velvet covers, hugging inner pillow, keychains and everything else:
- Economy Shipping: 20 - 30+ days. Worldwide addresses.
- Expedited shipping: 10-20 days. EMS shipping service. Worldwide addresses.
- EXPRESS Shipping: 1-5 business days. It can be FEDEX/DHL service shipping.
- SAL: 30-60+ days.
All the packages have TRACKING NUMBER for you can trace your package.
The packages are certified, Only the final user can receive the item, if the postal service will not find the user, the item will arrive to the postal service place near to your home and the delivery courier will left a note for you can pick up your package.
TIME SHIPPING BY AREA (Economy shipping):
- USA: 10-30 days.
- CANADA: 15-35+ laboral days.
- EUROPE: 15-35 laboral days.
- LATINOAMERICA: 20-30 laboral days.
- AUSTRALIA: 20-30 laboral days.
All the ordes have TRACKING NUMBER for you can trace your package.
We recommend expedited shipping / FEDEX since the saturation of the postal service with e-packet may cause your products to take much longer than expected.
If the postal service will not find the user, the item will arrive to the postal service place near to your home for few days until be returned to the warehouse again.
HOLIDAYS:
For November-December month purchases, shipments may take many more days due to the saturation of the postal service. So take your precautions about taking more days in advance to purchase a product and arrive near to your wish day.
Tracking for your specific shipment can be found on our website. You can into your account and click the "My Account" link in the top right corner. Click on "Track Orders" to find the order you need to track. Click the "View Details" link for that order to see your tracking information under the shipping address.
If your tracking number dont work with your page account, you can track you package here:
https://track-chinapost.com/ (E-Packet and SAL)
https://www.17track.net/ (All tracking)
https://www.usps.com/ (USPS)
https://www.fedex.com/en-us/tracking.html (FEDEX)
Business days include Monday-Friday, and exclude some holidays for USA and PERU such as Christmas Day, New Year’s Day, President’s Day, Memorial Day, Independence Day, Saint week, and Labor Day.
We currently deliver to Worlwide addresses. For expedited and Express shipping we cannot ship to APO/FPO/DPO addresses. If you have any further questions regarding your shipment support@mitgard.com to contact us.
Return Policy
Returns of a product:
- If you have any extra question, please send us an email at support@mitgard.com with the info of your name and order number.
- Our policy lasts 15 days. If 15 days have gone by since the arrival of your purchase, unfortunately we can’t offer you a exchange or refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it and not altered.
- To complete your return, we require a receipt or proof of purchase.
- Any item that is returned more than 45 days after delivery
Additional non-returnable items:
* Custom commission or personalized orders
* Downloadable software products
Refunds (if applicable):
- We can made a complete refund for items with 48 hours that you made the order, after that we gonna proceed to the production and ship the package.
- If you want the refund after the 48 hours that you made your order and not was sent to the postal service, will have 15% cancellation fee as items have already been sent to production.
- If the shipped product is returned to our warehouse. We will refund the cost of the product subtracting 15% of the cancellation fee. The shipping cost is not refunded.
- If you still didn't get your package by 60 days after the notification shipping, we will check if this was lost by the courier. After that if this was lost, we can offer the full refund. For SAL shipping its until 120 days after notification shipping.
- You have 48 hours for send us a mail for edit your address if this was misspelled, but If your got your shippping notification and was shipped to a wrong address. We can't offer you any type of refund.
Additional non-refundable items:
* Custom commission or personalized orders
* Downloadable software products
The return or refund are avaliable within 5 laboral days after the item is received if you keep the items in original state.
- Please contact us ASAP by Email.
- Adjunt your product photos.
- Ship back the item to us.
- We refund or echange for you by the standard method payment for only the product cost.
Note: If you made a purchase with a wrong info, you have 48 hours for you can send us the real info by E-mail and we can update the address shipping before your product be sent to the postal office.