Status about orders

Hello! We want to inform you that we’ve shipped new pending orders to our warehouse, where they will be completed during the following week of October (after the 8th).

Our initial plan was to have everything ready this week, but due to the Golden Week holidays in China, services are temporarily paused for one week. Once the shipments arrive at our warehouse, they will be processed immediately and tracking numbers will be provided for each customer.

Additionally, starting today, pending orders from September are also being processed for production.

⚠️ Important Notice: At the moment, fabric posters with plastic pole cannot be shipped to the United States or Canada. The rod length makes them incompatible with standard warehouse shipping, and our local postal service is currently unable to handle them. If an order is placed including this product, it will unfortunately be canceled until further notice. The time cancellation and refund can take up 72 hours.

Thank you very much for your patience and understanding! If you have any questions, please feel free to reach us at support@mitgard.com.