- Standard Shipping (1° class international Shipping): 15-25 business days.
The package can have a weight up 2Kg (4.4lb)
- Expedited shipping (E.M.S.): 10-15 business days
- FEDEX: 1-5 business days
All the packages have TRACKING NUMBER for you can trace your package.
The packages are certified, Only the final user can receive the item, if the postal service will not find the user, the item will arrive to the postal service place near to your home and the delivery courier will left a note for you can pick up your package.
TIME SHIPPING BY AREA (1° Class mail):
- USA: 10-25 days laboral days.
- CANADA: 15-35 laboral days.*
- EUROPE: 15-35 laboral days.
- LATINOAMERICA: 20-30 laboral days.
- AUSTRALIA: 20-30 laboral days.
All the ordes have TRACKING NUMBER for you can trace your package.
We recommend expedited shipping / FEDEX since the saturation of the postal service with e-packet may cause your products to take much longer than expected.
If the postal service will not find the user, the item will arrive to the postal service place near to your home for few days until be returned to the warehouse again.
For November-December month purchases, shipments may take many more days due to the saturation of the postal service. So take your precautions about taking more days in advance to purchase a product and arrive near to your wish day.
Tracking for your specific shipment can be found on our website. You can into your account and click the "My Account" link in the top right corner. Click on "Track Orders" to find the order you need to track. Click the "View Details" link for that order to see your tracking information under the shipping address.
If your tracking number dont work with your page account, you can track you package here:
We can made a complete refund for items with 48 hours that you made the order, after that we gonna proceed to the production and ship the package.
If you still didn't get your package by 60 days after the notification shipping, we will check if this was lost by the courier. After that if this was lost, we can offer the full refund. For SAL shipping its until 120 days after notification shipping.
You have 48 hours for send us a mail for edit your address if this was misspelled, but If your got your shippping notification and was shipped to a wrong address. We can't offer you any type of refund.